Shipping and returns

Australian Craft Wholesale holds and dispatches wholesale stock from the Sunshine Coast, Queensland.

Shipping charges and available delivery options are shown at checkout. Final dispatch arrangements and freight conditions are being confirmed before retailer launch.

ACW supplies approved Australian trade customers. Delivery timing depends on the destination and service available for the order.

Contact ACW if you need delivery information before placing an order.

Contact ACW

Return eligibility, timeframes and conditions are being finalised for ACW’s trade policy.

To discuss a return, contact the ACW team with your order details before sending goods back.

If something is wrong with a wholesale order, contact ACW with the order reference and details of the issue so the team can review it.

Contact order support